Future-Ready IT : Replatform, Observe, and Explore with SUSE

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In today’s fast-moving digital world, IT leaders are expected to deliver secure, scalable, and intelligent platforms—while also managing cost, complexity, and change. Whether you’re running mission-critical apps on Kubernetes, tightening observability, or exploring AI to drive innovation, getting started is often the hardest part.

That’s where SUSE’s Predefined Consulting Services (PCS) come in. These targeted, high-impact offerings are designed to fast-track outcomes in three critical areas: Observability, RKE2 Replatforming, and AI Explore. No fluff, no vendor lock-in—just actionable expertise to help you move with confidence and speed.

 

Observability: Clarity in a Noisy World

The Challenge: As platforms scale across hybrid, edge, and multi-cloud environments, teams face a flood of telemetry data—metrics, logs, and traces—often spread across disconnected tools. Without a unified view, troubleshooting becomes guesswork, and system health suffers.

The Solution: SUSE’s Observability Launchpad service equips your team with a modern, open-source monitoring stack tailored to your environment. 

What You Get:

  • Dashboards aligned to Kubernetes and infrastructure.
  • Integrated logging and trace correlation.
  • Actionable alerting based on industry best practices.
  • Enablement sessions to make observability a team capability.
  • The Outcome: Faster issue resolution, fewer firefights, and improved operational insights that scale with your infrastructure.

RKE1 to RKE2 Replatform: Modernize with Confidence

The Challenge: Still running RKE1? While it’s served the community well, its evolution has paused. Upgrading to RKE2 unlocks greater security, reliability, and compatibility with Rancher’s future roadmap.

The Solution: SUSE offers an RKE2 replatforming—Rancher’s next-generation Kubernetes engine—designed for enterprise-grade performance across core, cloud, and edge.

What’s Included:

  • Full cluster inventory and dependency mapping.
  • Expert-led execution following best practices, with rollback safeguards in place.
  • Validation, documentation, and knowledge transfer.

The Outcome: A hardened, forward-compatible Kubernetes platform that supports innovation without compromising security or uptime.

 

AI Explore: Turns Abstract Concepts into Tangible Results

The Opportunity: AI is transforming how organizations deliver value—but knowing where to start or how to scale can be overwhelming.

The Solution: AI Explore is a strategic engagement that helps you assess readiness, identify practical AI use cases, and map out the infrastructure and tools needed to get started—with SUSE and its open ecosystem of partners.

What We Deliver:

  • AI maturity and capability assessment.
  • Use case ideation aligned to your goals.
  • Technology recommendations.
  • Optional hands-on demos and prototype environments.

The Outcome: Strategic clarity, reduced risk, and a confident first step toward building or scaling your AI practice.

Your Launchpad for What’s Next

Each of these services is designed to get you moving quickly, with predictable scope and lasting value. Whether you’re building observability into your platform, modernizing Kubernetes, or preparing for the AI-driven future, SUSE Consulting is ready to guide the way.

Let’s make progress real—and repeatable.

Ready to Begin?

Reach out to SUSE Consulting to discuss your next Observability, Kubernetes, or AI engagement. Let’s turn complexity into capability—together.

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Ryan Hagen Ryan is the Consulting Portfolio Director for Global Services at SUSE, with over 20 years of experience in the tech industry. Specializing in product management, strategy, and leadership, he is passionate about driving innovation and helping businesses navigate digital transformation.
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