SUSEロゴ SUSE Federalロゴ SUSE Federalの終了  >
カスタマーセンター
アカウント
こんにちは
アカウントの更新
ログイン アカウントの作成 アカウントの更新
日本語  
言語 Deutsch English Español Français 中文(简体) 日本語 한국어 Português (Brasil)
ご購入
カートを表示
SUSE Logo Exit SUSE Federal  >
Shop SUSECON 25 Customer
連邦政府向けソリューション
製品
ソリューション
サポートとサービス
パートナー
コミュニティ
会社情報
お問い合わせ
無料ダウンロード
 
 
 
 
Back
Back
Icon ビジネスクリティカルLinux
  • SUSE Linux Enterprise Server
  • SUSE Linux Enterprise Server

    for SAP Applications

  • SUSE Multi-Linux Support
  • SUSE Multi-Linux Manager
  • SUSE Linux Micro
Icon エンタープライズコンテナ管理
  • SUSE Rancher Prime
  • Virtualization (Harvester)
  • Storage (Longhorn)
  • Security (NeuVector)
  • Observability
  • Application Collection
  • SUSE Rancher for SAP® applications
  • SUSE Cloud Observability
Icon エッジ
  • SUSE Edge
  • SUSE Adaptive Telco Infrastructure Platform
Icon AI
  • SUSE AI
すべての製品
Back
Foundational
  • Linux
    Linux

    Run your business-critical apps on any environment

  • Cloud Native
    Cloud Native

    Kubernetes management and cloud-native solutions

  • Edge
    Edge

    Edge computing platform

  • AI
    AI

    AI Suite platform and applications

ソリューション
  • SAPソリューションにはSUSE

    SAPソリューションの運用には最も信頼性が高く、管理の容易なSUSEを。

  • Public Cloud

    Accelerate and innovate across your cloud environment

  • Observability

    Rapid, full-stack visibility in under 5 minutes

  • セキュリティ

    デジタルエンタープライズのセキュリティを確保

対象分野
  • 自動車
  • 通信
  • 銀行および金融機関
  • 医療
  • 製造
  • 小売
  • テクノロジーおよびソフトウェア
  • 連邦政府
  • 製薬
  • エネルギー
Back
サポート
  • 製品サポートサブスクリプション

    SUSEカスタマーセンター

  • プレミアムサポートサービス

    専任プレミアムチームへの直接アクセス

  • 長期サービスサポート

    既存の製品バージョンを継続使用

  • 既存のサブスクリプションの更新

    Partners with cloud providers

  • AWS
  • Microsoft Azure
  • Google
SUSEグローバルサービス
  • コンサルティングサービス
  • トレーニングと認定
  • プレミアム・テクニカル・アドバイザリー・サービス
サポートリソース
  • SUSEサポート・ユーザー・ガイド
  • パッチとアップデート
  • 製品マニュアル
  • ナレッジベース
  • 製品サポートライフサイクル
  • Package Hub

    SUSE Linux Enterprise Serverコミュニティパッケージ

  • ドライバー検索
  • サポートフォーラム
  • 開発者サービス
  • ベータプログラム
  • セキュリティ
Back
パートナー
  • パートナープログラム
  • パートナー検索
  • パートナーになる
  • SUSEパートナーポータルにログイン
Back
コミュニティ
  • SUSEブログ
  • SUSEフォーラム
  • オープンソースへの貢献
  • openSUSE.org
Back
会社情報
  • 会社情報
  • 経営陣
  • 採用情報
  • ニュースルーム
  • 成功事例
  • 投資家の皆様へ
  • 社会への影響
  • SUSEのロゴとブランド
  • イベント & Webセミナー
  • 商品ストア
JUMP TO
Support Matrix

RANCHER 2.10.X

  • 2.10.1

RANCHER 2.9.X

  • 2.9.5
  • 2.9.4
  • 2.9.3
  • 2.9.2
  • 2.9.1

RANCHER 2.8.X

  • 2.8.11
  • 2.8.10
  • 2.8.9
  • 2.8.8
  • 2.8.7
  • 2.8.6
  • 2.8.5
  • 2.8.4
  • 2.8.3
  • 2.8.2
  • 2.8.1

RANCHER 2.7.X

  • 2.7.18
  • 2.7.17
  • 2.7.16
  • 2.7.15
  • 2.7.14
  • 2.7.13
  • 2.7.12
  • 2.7.11
  • 2.7.10
  • 2.7.9
  • 2.7.6
  • 2.7.5
  • 2.7.4
  • 2.7.3
  • 2.7.2
  • 2.7.1
  • 2.7.0

RANCHER 2.6.X

  • 2.6.14
  • 2.6.13
  • 2.6.12
  • 2.6.11
  • 2.6.10
  • 2.6.9
  • 2.6.8
  • 2.6.7
  • 2.6.6
  • 2.6.5
  • 2.6.4
  • 2.6.3
  • 2.6.2
  • 2.6.1
  • 2.6.0

RANCHER 2.5.X

  • 2.5.16
  • 2.5.15
  • 2.5.14
  • 2.5.13
  • 2.5.12
  • 2.5.11
  • 2.5.10
  • 2.5.9
  • 2.5.8
  • 2.5.7
  • 2.5.6
  • 2.5.5
  • 2.5.4
  • 2.5.3
  • 2.5.2
  • 2.5.1
  • 2.5.0

RANCHER 2.4.X

  • 2.4.18
  • 2.4.17
  • 2.4.15
  • 2.4.14
  • 2.4.13
  • 2.4.12
  • 2.4.11
  • 2.4.10
  • 2.4.9
  • 2.4.8
  • 2.4.7
  • 2.4.6
  • 2.4.5
  • 2.4.4
  • 2.4.3
  • 2.4.2

RKE 1

  • 1.31
  • 1.30
  • 1.29
  • 1.28
  • 1.27
  • 1.26
  • 1.25
  • 1.24
  • 1.23

RKE 2

  • 1.31
  • 1.30
  • 1.29
  • 1.28
  • 1.27
  • 1.26
  • 1.25
  • 1.24
  • 1.23

K3S

  • 1.31
  • 1.30
  • 1.29
  • 1.28
  • 1.27
  • 1.26
  • 1.25
  • 1.24
  • 1.23

HARVESTER

  • 1.3.x
  • 1.2.x
  • 1.1.x
  • 1.0.x

LONGHORN

  • 1.8.x
  • 1.7.x
  • 1.6.x
  • 1.5.x
  • 1.4.x

NEUVECTOR

  • NeuVector

OS & Docker

CentOS

7.7, 7.8, 7.9

Docker 17.03.2, 18.06.2, 18.09.x, 19.03.x

Oracle Linux

7.7, 7.9

Docker 19.03.x

RancherOS

1.5.6

Docker 17.03.2, 18.06.2, 18.09.x (up to 18.09.8), 19.03.x

RHEL

7.7, 7.8, 7.9

RHEL Docker 1.13.x
Docker 17.03.2, 18.06.2, 18.09.x, 19.03.x

SLES

SLES 12 SP5, SLES 15 SP2

Docker 19.03.x

Ubuntu

16.04, 18.04, 20.04

Docker 17.03.2, 18.06.2, 18.09.x, 19.03.x

Windows Server

1809, 1903, 1909

Docker 19.03.x EE

For worker nodes only

1909 is only applicable to downstream clusters running K8s 1.18 or later

TYPE

VERSION

VALIDATED/CERTIFIED ON1

Rancher Kubernetes

Rancher Launched

1.18.20

etcd: v3.4.3
flannel: v0.12.0
canal: v3.13.4
nginx-ingress-controller:nginx-0.35.0-rancher2

Rancher Launched

1.17.17

etcd: v3.4.3
flannel: v0.12.0
canal: v3.13.4
nginx-ingress-controller:nginx-0.35.0-rancher2

Rancher Launched

1.16.15

etcd: v3.3.15
flannel: v0.12.0
canal: v3.13.4
nginx-ingress-controller:nginx-0.35.0-rancher2

Rancher Launched

1.15.12

etcd: v3.3.10
flannel: v0.12.0
canal: v3.13.4
nginx-ingress-controller:nginx-0.35.0-rancher1

TYPE

UPSTREAM VERSION

VALIDATED/CERTIFIED ON2 3 4 5

Hosted Kubernetes

AKS

Microsoft Azure

v1.18.8

EKS

Amazon

v1.18.8

GKE

Google

1.17.12

SERVICE

PROVIDER

VALIDATED/CERTIFIED ON‡

Imported Kubernetes

Existing

v1.18.3+

v1.17.3+

v1.16.7+

v1.15.10+

Default settings of individual components

K3s

v1.18.16+k3s1 and newer

v1.17.17+k3s1 and newer
(supported on Ubuntu only)

v1.16.14+
(supported on Ubuntu only)

Architectures:

  • amd64

OS:

  • Ubuntu 18.04, Ubuntu 20.04

  • CentOS 7.8, 7.9

  • RedHat Enterprise Linux 7.8, 7.9

External Datastore Backend:

  • MySQL 5.7

  • MariaDB 10.3.20

  • Etcd 3.3.15

  • Etcd 3.4.15 (v1.18.16+k3s1 and newer only)

Components:

  • CRI: Embedded Containerd

  • CNI: Embedded Flannel

K3s

v1.19.3+k3s3 and newer

Architectures:

  • amd64

OS:

  • Ubuntu 18.04, Ubuntu 20.04

  • CentOS 7.8, 7.9, 8.2

  • RedHat Enterprise Linux 7.8, 7.9, 8.2

External Datastore Backend:

  • MySQL 5.7

  • MariaDB 10.3.20

  • Etcd 3.3.15

Components:

  • CRI: Embedded Containerd

  • CNI: Embedded Flannel

TYPE

UPSTREAM VERSION

VALIDATED/CERTIFIED ON2 3 4 5

Node Drivers

AWS


Built-in, Active6

Azure


Built-in, Active6

Digital Ocean


Built-in, Active6

Linode


Built-in, Active6

vSphere

vSphere 6.5, 6.7, 7

Built-in, Active6

TYPE

VERSION

SLA LIMITED TO

Monitoring

Prometheus and Grafana

v0.1.5 


0.1.5

prometheus: 2.18.2
prometheus-operator: v0.38.1
prometheus-config-reloader: v0.38.1

prometheus-auth: v0.2.1
node-exporter: v1.0.1
kube-state-metrics: :v1.9.7
configmap-reload: v0.3.0
grafana-grafana: v7.1.5 

TYPE

VERSION

VALIDATED/CERTIFIED ON2 3 4 5

Istio

Istio

v1.5.901

istio-citadel: v1.5.9

istio-galley: v1.5.9

istio-proxyv2: v1.5.9

istio-pilot: v1.5.9

istio-mixer: v1.5.9

istio-sidecar_injector: v1.5.9

jaegertracing-all-in-one: v1.14

kiali-kiali: v1.17

istio-node-agent-k8s: v1.5.9

coredns-coredns: v1.6.9 

prom-prometheus: v2.18.2

jetstack-cert-manager-controller: v0.8.1

TYPE

VERSION

VALIDATED/CERTIFIED ON2 3 4 5

Catalog

Library

None

To the extent of being able to launch app with default configurations7


Partner

To the extent of being able to launch app with default configurations7 8


Experimental

N/A

TYPE

TAG

SLA APPLIES


† All “latest” tagged releases are intended for the Rancher community users to test-drive a new release and provide feedback. These “latest” tagged releases are not covered by Rancher SLA and not meant for production use cases either. Kindly use only the “stable” tagged releases to file support tickets and for your own production use cases.

0 For open source components not listed in the matrix above, support is limited to troubleshooting for root cause up to Rancher’s drivers and interfaces to those components. Root causes that are identified to be beyond this limit will need to be pursued by Company with the maintainers and providers of commercial support for those components.

00 for ensuring best support and clarity on supportability, Company is recommended to publish to Rancher a list of components that are critical to its deployment but not not explicitly called out in the support matrix

1 certified on default OS kernel. Issues resulting from third party tools (typically, for reasons such as security) interfering with Docker or other necessary system calls are deemed resolved should disabling such tools restore functionality

2 certified configurations are based on default settings of individual components. Where Company has deviated from certified configurations, Rancher Labs reserves the right to recommend the Company to revert to a certified configuration to resolve the reported issue.

3 whilst running kubernetes clusters in uncertified configurations may be possible, it is not recommended

4 upgrade of any individual component to a different version is likely to result in system downtime

5 changes to default settings of individual components may be necessary on exceptional basis, for reasons such as fine tuning for performance and scale. Engagement with Rancher Consulting or a partner may be recommended.

6 SLA on node drivers is limited to those that are built-in and active by default when Rancher is installed

7 SLA does not apply to issues within an application and its lifecycle management

8 issues may be referred to the partner as appropriate

‡ SLA is limited to running workload clusters on hosted kubernetes provider and does not apply to running the Rancher control plane on one of the listed hosted kubernetes providers

SUSEロゴ
  • 採用情報
  • 法的情報
  • Anti-Slavery Statement
  • Anti-Slavery Statement
  • 概要
  • コミュニケーション設定
  • お問い合わせ
  • お電話によるお問い合わせ
  • YouTube
  • Facebook
  • X
  • LinkedIn
  • WeChat
  • Bluesky
WeChat QR
サポート: Open a Support Case
© ©SUSE, All Rights Reserved Cookie Settings プライバシーとクッキーに関するポリシー and Cookie Policy
OSZAR »